Return Policy for Broken or Damaged Items
At Curiosities Plus, we strive to ensure that our customers receive their purchases in perfect condition. If you receive an item that is broken or damaged, we are here to help.
Notification: Please notify us within 3 days of receiving the item. You can contact our customer service team via email to report the issue.
Documentation: To process your return efficiently, please provide a clear description of the damage and include photographs of the broken or damaged item.
Return Process: Once we receive your notification and review the provided information, we will guide you through the return process. You may be required to return the damaged item to us.
Refund or Replacement: After we assess the returned item, we will offer either a refund or a replacement based on your preference and availability.
Shipping Costs: If the return is due to a defect or damage, we will cover the shipping costs for the return.
We value your satisfaction and appreciate your understanding. Thank you for shopping at Curiosities Plus!